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Expert customer service with a smile is the rule,
not the exception
04:19 11 Dec 23
The best indoor range in the area. Very clean. We Alway have an excellent experience here. They have a huge selection of everything you need. Prices are very good. They have so many lanes in the range you never have to wait. It’s the largest indoor double-deck range. They even have archery. This range has so many different training classes you have to check them out on the website, just to see them all. And the staff here are great. That’s the main reason we like going here. If you have questions they take the time to explain and answer them. They are very knowledgeable and friendly. Eric, Will, Patrick, Joe, and Carmen are just a few of the amazing people working here. Eric will have you cracking up with his funny jokes. Be sure to stop up and say hi.
23:30 10 Dec 23
My day started off by driving out to Avon to check Cabels to see if I could get some help with a couple of questions I had about a $500+ red dot only to find out they don't really care to help they just want the money. So, the second stop was Fin Feather and Fur in Middleburg. That experience let me know that they are even less helpful, didn't think that could be true until I was ignored completely for 10 minutes while standing at their counter literally pointing out the red dot that I was ready to buy.Finally, I decided that I would go to Parma Armory in hopes that I might at least get someone to show me a red dot. To my surprise, the staff was happy to help even with a crowded showroom. They greeted me as I walked in and started helping me. What I noticed was that they weren't just selling me on the item. They sold me on the services and directed me on what steps I could take while moving from iron sight to red dot once I was ready. No rush, just good information.Parma Armory will be my first stop moving forward!I will be suggesting them to my friends when they are looking for amazing customer service and a truly great place for all shooting supplies!
Ms. L. S.
17:37 02 Dec 23
Our second visit to the Parma Armory was just as good as the first! The staff is excellent-- Andre, Will, and Josh are 100% customer focused and really, really nice! The facility is spotless and you feel truly safe. Thank you, and we will see you again soon!
22:17 01 Dec 23
Immaculate facility and great staff.Day and night difference in experience in comparison to other shooting places I visited in Cleveland.I was impressed with their focus on safety: the shooting range is continuously monitored by cameras and they had a guy who is supervising use of stalls.
18:06 01 Dec 23
I was visiting Ohio last week and wanted to train with my agency-issued Sig 320. My shot groups beyond 15yds aren’t my best with the 320, so I’m doing extra work.I found this range and had the best experience! Everyone, even the other customers, were very friendly but held safety first. Some ranges, the personnel are stoned faced and serious to let you know they don’t play around with range safety (I’m sure you’ve run into that guy yourself).At PASC, I felt without a doubt, safety was paramount but they had great personalities and really went the extra mile to ensure I had a great experience on the range.Speaking of that … the day I went Harold W. and another gentleman (I didn’t catch his name) were working the lanes. I shot a group and didn’t like what I saw. I noticed they were watching me shoot.They asked me about the firearm and I told them my issue and why I was putting in extra work (I was shooting about 15yds). Harold and the other guy showed me that I needed to make a slight adjustment on my grip with the 320.I followed their directions and could not believe the immediate results! The guy on the lane next to me complimented how my shots had improved dramatically.They kept checking in on me and talked through shooting the guy with me. In my 34 years of shooting firearms, outside of agency training, I have never had anyone coach me just because they were there and wanted to help me!I haven’t visited any other ranges this area of Ohio but I never will … PASC is my place to go! Highly recommend you stop by there place for some trigger time!
12:56 25 Nov 23
I've taken 3 different training courses taught by Parma Armory instructors. They are very professional, very patient, and skilled. I very highly recommend taking any of the parma armory trainings.The Armory itself and every person working there have been beyond helpful!Just overall great place.
12:33 14 Nov 23
Went to Parma Armory for my first time shooting at an indoor range. The staff is extremely patient & knowledgeable. Specifically Harold… He is absolutely fantastic. I was a little nervous as this was my first time shooting indoors, he made me feel comfortable & in control of my weapon. If I could leave more than 5 stars I would. 100% recommend going to this range over others!
22:50 04 Nov 23
Was a great experience with knowledgable professionals all around. Gene was our private instructor who was both safety focused and a good time. Would recommend him for anyone who is starting out!Overall, it was an affordable range with great people and an enjoyable atmosphere.
19:16 27 May 23
Archery has been at the top of my bucket list for some time and I am thrilled to have found Coach Rob and the Taste of Archery class! My husband I and went in not knowing what to expect never having tried before and this class exceeded all expectations! Coach Rob was amazingly sweet, passionate, and really took the time to walk us through everything! We pretty much just got home and I'm already checking to see what class we take next! I think I have found my sport! Thank you Coach Rob! You'll be hearing from us soon! 🙂